Leadership & Management Support Page
Hi! Steve here! - it was great working with you on your programme!
Further reading
Games People Play: The Psychology of Human Relationships
By Eric Berne
T A Today: A New Introduction to Transactional Analysis
By Ian Stewart, Vann Joines
Lean Thinking: Banish Waste and Create Wealth in Your Corporation
By James P. Womack, Daniel T. Jones
Quick Overviews and Tips
Leadership Styles
http://psychology.about.com/od/leadership/a/leadstyles.htm
Team Development and Delegation
http://www.businessballs.com/tuckmanformingstormingnormingperforming.htm
Motivation - Herzberg
http://www.mindtools.com/pages/article/herzberg-motivators-hygiene-factors.htm
Assertiveness tips
https://www.bupa.co.uk/health-information/Directory/I/improving-assertiveness
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